FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

How to confirm the Product Quality before placing orders?

free samples is available,but freight charges will be at your account and the charges will be return to you or deduct from your order in the future.

Can you give me a discount price?

Surely,It depend on your qty.Larger order can enjoy cheaper price.

When you ship my order?

Normally within 2 to 3 days after confirming your payment,because we need  time to arrange Stealth Packing for 100% customs clearance.

Can you guarantee I can get my goods without any custom problem?

We have Reship Service.You can get your goods without any problem.

How do you treat quality complaint?

First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us,we will send you free goods for replacement or refund your loss.

Which kind of payment terms do you accept?

For any order,you can pay by Paypal,Bitcoin,T/T,Western Union or Money Gram.

How to contact with us?

We use email, whatsapp, wickr me, wechat,ect. so pls be free to contact me if you have any needs.

Can I get some samples?

Sure, we offer free sample, you just need to pay the shipping cost.

How to make orders?

Please send inquiry to us, then we will do the offer. Payment via Western Union, Moneygram, Bank Account and Bitcoin. Then we will arrange shipping. After delivery we will offer tracking No.

Is the shipping 100% Guarantee?

Yes, we offer 100% Shipping Guarantee. If any seized parcel we will do resending.

How to delivery?

Parcel will be shipped out in 3 working days after payment. Usually we use EMS, ePacket, Fedex, DHL, TNT and USA Domestic mixed shipping and so on.

Is there any discount?

Yes. The price is negotiable. Just send us the items you need and the quantity. We will apply the best price and offer discount for you.

What is the Minimum order quantity?

Usually MOQ is 100g. But depends on the items and your requirements we also can do 10g, 20g, 30g or 50g.